I applied for another job today, this one I'm a bit more excited about. Here are the details:
Position: Publishing Service Associate - Author Publishing
Summary:
The Publishing Service Associate - Author Publishing is the single point of contact (SPOC) between iUniverse and the author for the Submission through Ready-to-Sell Process. This position works cross-organizationally within the company to ensure service level agreements (SLAs) with iUniverse Partnership Programs and/or individual authors are met or exceeded.
Responsibilities:
Responsible for ensuring the delivery of timely, accurate, and profitable services to authors that submit their works to iUniverse, either through Partnership Programs or independently.
Responsible for ensuring the highest level of customer satisfaction by understanding and matching client needs with existing iUniverse products and services, building and maintaining partnership relationships, and managing the authors' publications effectively.
Responsible for the successful implementation of Partnership Programs by functioning as a key contributor on Implementation Teams.
Requirements:
Ability to communicate effectively in both written and verbal form.
Exceptional attention to detail.
Ability to handle multiple tasks simultaneously.
Ability to work effectively in a fast-paced, stressful environment.
Above average computer literacy/skills
Education/Experience:
BA/BS in a related field is required.
1-3 years experience in a direct consumer customer service or sales environment.
The position is with
iUniverse and the only drawback is that it's clear across town, 21st and Pine Lake for those of you familar with Lincoln. The pay is pretty good though and the job sounds cool enough.